FAQ

FAQ

Last updated: December 18, 2025

Fast answers: PRESENCE™ LIFT is a dry, matte texture powder built for lift at the roots, clean separation, and a natural finish—without grease, shine, or heavy “product hair.”

What is PRESENCE™ LIFT?

A volumizing texture powder that adds instant lift, matte control, and separation—especially at the roots—so hair looks fuller and styled without looking “done.”

Will it make my hair shiny, greasy, or wet-looking?

No. It’s designed for a dry, matte finish—no grease, no wet look, no product shine.

Will it feel stiff, crunchy, or like “helmet hair”?

It shouldn’t. The goal is touchable structure and lift. If you apply too much, it can feel overly dry—use less and build gradually.

Why powder instead of clay, paste, or pomade?

Clays and pastes can weigh hair down and create a coated look. Powder targets the roots to create lift and texture with a cleaner finish—especially if your hair falls flat or gets greasy fast.

What hair types does it work best for?
  • Best for: fine to medium hair, straight/wavy hair, and anyone who loses volume quickly.
  • Also works for: thicker hair needing separation and control (you may need a bit more).
  • If your hair is very curly/coily: it can still add root lift, but results vary—start with a tiny amount and test placement.
How do I use it for the best results?
  • Use on completely dry hair.
  • Shake a small amount onto the roots (or into your palms first).
  • Work in with fingertips and build slowly—a little goes a long way.
  • Finish by shaping the top and front for your desired texture and volume.

If you want maximum lift: apply at the crown, massage in, then lightly brush or rake through to set the shape.

Can I use it with other products?

Yes. For the cleanest look, use powder first for lift, then add a small amount of your usual product only if needed for extra hold.

Avoid: applying powder on top of wet products (it can clump). If using hairspray, apply it lightly after styling.

Will it leave residue or show in dark hair?

When used correctly, it should blend in. If you see visible residue, you likely used too much—use a smaller amount and massage it into the roots thoroughly.

How do I wash it out?

It rinses out with a normal shower and shampoo. If you used a heavier amount, shampoo twice for a fully clean reset.

How long does one bottle last?

It depends on frequency and hair length, but because you use small amounts, many customers get weeks to months from a bottle.

Is it fragranced?

If the product has a scent, it should be subtle and not overpowering. If you’re sensitive to fragrance, start with a small test amount.

Shipping: when will I get my order?

Orders typically process in 1–2 business days. Delivery times vary by location. You’ll receive tracking as soon as your order ships.

What if it doesn’t work for me?

You’re covered by our 30-day money-back guarantee. Email support@presencelabs.store and we’ll take care of you.

How do I contact support?

Email us at support@presencelabs.store. Typical reply time is within 24 business hours.